Being a business owner is a full time job, with seemingly too few hours in the day to manage all the tasks that come up. JMAC Strategies is here to help you better serve your customers, offering Live US virtual receptionists that help improve your time management and deliver a superior customer experience. In working with us, your calls will be directed to professionals that capably answer inquiries for your business, enabling potential customers to speak to a live representative when they call your number. Our phone management solution is not only a better way to manage customer service, but is an affordable solution for growing businesses.
|
Professional Virtual Receptionists
For business that are fielding a lot of calls, but aren’t large enough to need to hire a full time receptionist, professional virtual receptionists are a great way to meet your customer service needs. Our US based virtual receptionists are trained to handle your business inquiries, providing customers with live interactions when they reach out to your business. We prepare our receptionists to answer commonly asked questions, with the ability to transfer calls to your physical location or set up appointments for a call back. With our services, it’s like having a personal assistant that’s available to manage your calls, at pricing that’s affordable to small businesses. |
Improved Customer Service
Providing a good customer service experience for your clients is an important part of their satisfaction, and your overall presentation as a professional enterprise. Our live virtual receptionist service in NJ lets your potential customers speak to a real person when they call to find out more about your business. It’s been proven that speaking to a live person not only portrays a better overall image, but leaves customers more satisfied at the end of the interaction. We train our receptionists to answer basic questions and the most common inquiries related to your business, with the ability to transfer calls directly to your business or help schedule an appointment for a future time. |
|
|
Increase Business
For any entrepreneur, growing and improving your business is the ultimate goal, with our clients looking to use every tool available to improve their customer experience. It’s been shown that when consumers are looking for a good or service, in most cases the first business to respond is the one that gets the sale. Employing this knowledge, we find that providing your potential customers with the opportunity to speak with a live representative is an important step in being the first to respond to an inquiry. By speaking with our representatives, our clients see a marked improvement in lead generation and improved conversion rates with calling customers. |
Affordable Solutions
If your business has outgrown the use of direct calls to your phone, but isn’t yet large enough to hire a full time receptionist, our live virtual receptionist service in NJ can be the solution to your problems. Our receptionists are there when you need them, but save the costs of paying a salary or hourly wage for companies that don’t need someone full time. Accordingly our receptionist services are a smart and affordable investment in your customer service program. Yielding strong results when it come to customer satisfaction and the ability to have more productive interactions, our services are designed to help you grow your business and improve sales. |
|